Privacy Policy


The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of the data processing in the context of our Website through us, the Website operator [UPGRADE Training & Consulting GmbH & Co KG, Währinger road 119, A-1180 Vienna, Austria, Tel .: + 43 (1) 996 20 22 10, Fax .: + 43 (1) 276 29 85, Email:].

The website operator takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law.


Access Data
The website operator or website provider collects data about accesses to the site and saves these as “server log files”. The following data is logged:
• Visited website
• Time at the time of access
• Amount of data sent in bytes
• Source / reference from which you came to the page
• Browser used
• Operating system used
• Used IP address
The data collected are for statistical purposes and improvement of the website only. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

Handling of Personal Data
The website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data.
Personal information means all information that is used to identify your person and which can be traced back to you – such as your name, e-mail address and telephone number. But also data about the company, name of your website, or which websites were viewed by someone are personal data. Personal data are only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.

Handling of Contact Information
If you contact the website operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Dealing with Comments and Contributions
If you leave a post or comment on this website, your IP address will be saved. This is for the safety of the website operator: If your text violates the law, it may want to track your identity.

Integration of Services and Contents of Third Parties
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

Google Maps Privacy Policy
Our website uses Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). By using the features of this map, data will be sent to Google. What data Google collects and how it uses this information can be found at

YouTube Privacy Policy
Our website uses YouTube of the company YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
By accessing pages of our website that have integrated YouTube videos, data is transmitted to YouTube, stored and evaluated. If you have a YouTube account and you’re signed in, that data will be associated with that account and the data stored in it.
What data is collected when using YouTube and what this data is used for can be found at

ShareThis privacy policy
Our website uses features of ShareThis, a social bookmarking and sharing tool from ShareThis, 4005 Miranda Ave, Suite 100, Palo Alto, 94304 California, USA.
By using the ShareThis social plugins, visitors are able to share content on this website in various social networks such as Facebook, Twitter, Google+ and others. When visitors share content with ShareThis services, where they have an account and are logged in, the visit and sharing can be associated with the user.
ShareThis uses cookies, pixel tags, HTTP header and browser identifier to gather information about visitor behavior. If you would like to know more about the use of your data by ShareThis, you can find all the information at


Privacy Policy for Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To disable Google Analytics, Google will provide a browser plug-in at
Google Analytics use cookies. These are small text files that make it possible to store specific user-related information on the user’s device. These allow an analysis of the use of our website offer by Google.
The information collected by the cookie about the use of our pages (including your IP address) is usually transmitted to a Google server in the USA and stored there. We point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp ();” in order to ensure an anonymous collection of IP addresses (so-called IP-Masking).
If the anonymization is active, Google truncates IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, and therefore no identification of your identity is possible. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google complies with the privacy policy of the Privacy Shield Agreement and is registered with the US-Department of Commerce’s Privacy Shield Program and uses the information we collect to evaluate the use of our Websites, to report on them, and other related services it provides to us. Learn more at

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser that way that it informs you about the setting of cookies and you allow this only in individual cases.
Disabling cookies may limit the functionality of our website.

If you subscribe to our newsletter, you submit the above personal information and give us the right to contact you via email. We use the data stored in the registration for the newsletter exclusively for our newsletter and do not pass this on.
If you want to unsubscribe from the newsletter – you will find the link in each newsletter at the bottom – then we delete all data that was saved with the registration for the newsletter.

Statistical Survey and Analyzes
The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from the ActiveCampaign server when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior by means of their call locations (which can be determined with the help of the IP address) or the access times.
Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our goal nor that of ActiveCampaign to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.


Online View and Data Management
There are cases where we direct the newsletter recipients to the ActiveCampaign websites. For example, our newsletters contain a link that allows newsletter recipients to retrieve newsletters online (for example, in the case of display problems in the e-mail program). Furthermore, newsletter recipients can store their data, such as correct the e-mail address later. Likewise, the privacy policy of ActiveCampaign is only available on their page.
In this context, we pointed out that on the websites of ActiveCampaign cookies are used and thus personal data by ActiveCampaign, their partners and service providers used (for example, Google Analytics) are processed. We have no influence on this data collection. For more information, see the ActiveCampaign Privacy Policy. We also inform you about the possibilities of objecting to the data collection for advertising purposes on the websites and (for the European area).


Rights of the User: Information, Correction and Deletion
Your data will be deleted if:
• the purpose of the survey is omitted
• the consent is revoked (newsletter unsubscribe)
• a disagreement of the user is expressed (“delete my data”) and no
legal storage obligations (tax and accounting) exist.
The user has the right, upon request, to receive free information about the personal data that has been stored about him. In addition, the user has the right to correction of incorrect data, blocking and deletion of his personal data, as far as no legal duty of storage is contrary. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details:
UPGRADE Training & Consulting GmbH & Co. KG
Währinger Straße 119
A-1180 Vienna, Austria
Tel .: + 43 (1) 996 20 22 10
Fax .: + 43 (1) 276 29 85